Business Analyst

Our Client is currently seeking a Business Analyst for a one year contract.

Duration: 1 year
Location: Calgary
Schedule: Monday to Friday
Start Date: As Soon As Possible

• Managing master data for SuccessFactors LMS (define and support master data build, manage personnel data related to training, and test and publish online training (WBTs))
• Troubleshooting issues and working with IS / Application Support teams and other stakeholders to resolve technical, system and master data related issues
• Managing business processes between LMS and site level training activities
• Supporting site level LMS Training Administrators and end users, including master data build activities and training delivery for system functionality
• Liaising with 3rd party online training developers and internal business stakeholders
• Participating in testing activities related to configuration changes and regular system upgrades
• Receiving and responding to LMS related queries via the HRInfoline
• Supporting a 3rd party vendor LMS (FiLMS) used to manage external contractor training
• Generating and distributing reports as required

• Post-secondary education in Human Resources, Business Administration, Learning and Development, or related field of study
• 1 -2 years’ experience with SuccessFactors LMS and HR modules
• Experience designing custom reports and troubleshooting with SuccessFactors
• Previous experience with testing activities related to configuration changes and regular system upgrades
• Intermediate working knowledge of Microsoft Office – especially Excel
• 1-3 years’ experience in the Oil and Gas industry

• Experience with virtual learning environments would be an asset (e.g. Adobe Connect)
• Experience with Authoring tools would be an asset (e.g. Captivate, Storyline, etc.)

• Proven communication skills and ability to & liaise with multiple sets of stakeholders
• Ability to organize work and prioritize in a fast-paced environment
• Willingness to take initiative to improve business processes related to learning activities
• Ability to problem solve and troubleshoot issues
• Excellent attention to detail
• Demonstrated strong customer service skills

If you feel this job would be a good fit for you please forward a copy of your current resume along with references to HR at Jetstream Personnel Consulting via email;

We thank all interested candidates, however only those we wish to interview will be contacted.