IT Helpdesk Technician

Our client provides stable, high-speed Internet connecting residential, agriculture and commercial clients to a robust infrastructure. This is a rapidly growing company and prides themselves in providing top notch services, so they are in the need of Help Desk Technicians.

  • Target Start Date: ASAP
  • Location: Lloydminster, SK
  • Position: Permanent Full-Time positions, 2 at entry level and 1 at Tier 2/3 (min 3-5 yrs technical experience)
  • Pay Rate: $18 – $22/hr to start
  • Hours/Schedule: 8 hr regular/week, Monday – Friday (end/start time – flexible, rotation coverage to 8 pm)
  • Full Benefits and Vacation

Core Responsibilities

  • Answer client calls with a professional and enthusiastic demeanor; directing calls as necessary
  • Provide technical support for client’s radios, routers and internet quality
  • Troubleshoot client’s issue(s) and apply applicable remedy
  • Use various hand tools and small power tools to assist in assembling radios ready for deployment
  • Program and perform maintenance on telecommunication equipment
  • Miscellaneous office tasks


  • MUST have basic computer literacy
  • Experience with routers and a history of troubleshooting is an asset but not required
  • Strong customer service-based attitude & problem-solving skills
  • Great attention to detail
  • Ability to work under pressure with tight deadlines
  • Self-motivated with time management skills
  • Valid driver’s license & reliable transportation
  • Clear criminal background check
  • Ability to lift 50 lbs

If you are interested in this opportunity, please submit a recent resume and references to Bev at Jetstream Personnel Consulting

We thank all interested candidates for their time and efforts; however, only candidates we wish to interview will be contacted.